The Lean Six Sigma is a powerful and proven method to eliminate waste and improve your business’s effectiveness and efficiency. Here are the 5 Lean Six Sigma principles:
#1: Focus On Customers
The first Lean Six Sigma principle is about improving quality. And the quality should always be defined by the people who matter most – the customers. So, in order to measure the quality, the business needs to look at itself as customers do. So, when you want to improve your products’ quality, a business needs to focus on the customer.
#2: Identify The Main Causes Of Problems
When looking at this Lean Six Sigma principle, the first thing you need to know well is the process. If you don’t know the process, you won’t be ale to figure out the main causes. However, knowing the process goes well beyond how it is meant to work. You need to know how it is actually working.
In order to put it into practice, you’ll need to establish clear goals for the data collection regarding the process. Once you have the data you need, you need to make sure that it meets all your requirements and goals that you previously specified. The data collection can include many different things from asking questions, making observations, or simply interviewing people.
Then, you need to look at the data and try to use it to find new ways to optimize or improve the process.
#3: Be Proactive When Elimination Variation
After you gather the data you need to make the necessary changes so that the process doesn’t have any defects, that will eliminate variation. When you’re doing it, you need to make sure that you’re not adding value for the customer.
In what concerns to identify variation and eliminate it, you should be proactive. Cutting with the thoughts like “this has also been done like this.” may actually help you eliminate waste and decrease any possible variations before they become obvious.
#4: Teamwork Is Crucial
According to this Lean Six Sigma principal, teamwork is crucial. But the teamwork doesn’t only refer to teams. It should also include their leaders who are the ones responsible for the processes. Learn more about the process mapping here.
Everyone in the teams needs to be trained using the Six Sigma methods, included the different tools that will be used. Another crucial factor here is communication. Teams need to learn how to communicate effectively to make sure that they can serve, involve, and communicate not only with coworkers but with customers as well.
When you are creating teams, you need to be aware that each member should have different skills from the other member. These different backgrounds will help them spot variations.
#5: Be Flexible And Thorough
When you adopt the Lean Six Sigma in your business, you need to be aware that the management system will need to accept empower change. But the employees also need to be motivated to change. If they are able to understand the benefits of the change, they’ll be more open for the changes.
Since the Lean Six Sigma method also requires some problem-solving, this needs to be thorough. If you make sure that you understand all the different aspects of the process – from the people to the steps, and the departments that are involved, this will make any updated or new process to work well.